Long tail Soft Fishing Lure (11cm/16g | 1pcs)

$8.95

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SKU: 32946907201 Category:

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Shipping and Free Returns

Shipping & Delivery

Free shipping

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in USA by USPS.

Shipping to over 200 countries

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

Customs

Custom tax depends on destination country’s policy. We do split packages and markdown prices to avoid inflated custom taxes, but we can’t be responsible for any customs fees once the items have been shipped.

Shipping time

Shipping time varies by location. These are our estimates:

LOCATION *ESTIMATED SHIPPING TIME
United States 10-20 days
Canada 15-35 days
Europe 15-25 days
UK 10-25 days
Australia, New Zealand 15-35 days
Central & South America 30-60 days
Asia 10-20 days
Max delivery time – 45 business days.

*This does not include 2-5 day processing time.

Tracking information

Once your order has shipped, you will receive an email containing your tracking information. If you haven’t received tracking info within 10 days, please contact us. Please Note that for logistical reasons, items in the same purchase may be sent in separate packages.

If you have any other questions, please contact us and we will do our best to help.

Refunds & Returns Policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • you do not receive them within the guaranteed time (45 days not including 2-5 day processing)
  • you receive the wrong item
  • you do not want the product you have received (but you must return the item at your expense and the item must be unused)

We do not issue the refund if:

  • your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
 

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page.